Policies

Returns Policy

Our guarantee assures that a customer can return a purchase within 30 days for any reason as long as it has the tags on and has not been used (less shipping and handling fee). If you wish to return a selection for refund or exchange, please be sure to carefully re-pack the merchandise, make sure it has all original tags on and insure your package. We are not able to provide refunds for merchandise lost or damaged in transit. All returns should be sent to: Bell Tower Lake House Living Co.® 8940 North 32nd Street Richland, MI 49083. Please provide a reason why the merchandise is being returned with the merchandise. Credit will not be issued until the merchandise is received and inspected. Please include your contact information including an email with all returns so that Bell Tower can contact you..

Shipping

USPS calculated shipping. Order processing can take up to 3 business days. Estimated Accessory shipping 14-21 days. Estimated Furniture Shipping 4-6 weeks.